Customer Ratings & Reviews

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

The agent solved my laptop issues.The best services given by geeks squad

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

geek squad always gets it done right and will keep you updated with status of availability and project.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

The geek squad is super helpful and informative they knew the answers to all my questions.

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

I love the Geek Squad crew every time. Always available to help me setup my laptops.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.