Customer Ratings & Reviews

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

All Of The Employees R Really Friendly & Nice 2 Me

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Very happy with this purchase. Excellent clarity of this TV.

This is basically a peace of mind expense, low cost for an inexpensive laptop

Better safe than sorry! Purchased this just for the what if factors

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

They are always there to answer any of my questions. Love that they are always available!

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.