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Customer reviews

Rating 4.6 out of 5 stars with 11849 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 11,849 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use, but am confident that if needed, it will have been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad you've had an awesome experience. It's definitely important to have your computer in tip-top shape. if you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    Geek Squad lives up to their name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad they will fix anything they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I wish i would be able to return the laptop with this issuance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have protection than need it. I will always have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service on fixing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have in case of emergencies with technological devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Out Of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and courteous. They work fast and are punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend