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Customer reviews

Rating 4.6 out of 5 stars with 11849 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,849 reviews
  • Rated 5 out of 5 stars

    One stop shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product made my life easier and better. Thanks for the outstanding performance of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far any support I have received through this purchase I have been enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to know I have back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover my six!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for peace of mind to cover my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always essential! Comes very much in handy when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend getting Geek Squad on major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Happy i purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad inpirchased to protect computer. Useful for anything that may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy. But will have to see once I need to use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend