Customer Ratings & Reviews

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

I have use the protection yet but I think is the best way to have just in case

Amazing team. Saved me so much on my laptop. They are super professional and will make magic

I have had no problems with help from geek squad so far amazing work.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

Good deal, it can really save you in the long run if you are particularly uncareful at times.

needed help and got good advice. overall good experience.

It is an excellent insurance 100% recommended and they always respond immediately

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Added protection, so i don't have to worry about issues with my laptop

Customer service was excellent. I recommend Best Buy to all of my friends and family.

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

This is perfect for me since I'm very clumsy and this will be handy just in case.