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Customer reviews

Rating 4.6 out of 5 stars with 11849 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 11,849 reviews
  • Rated 5 out of 5 stars

    Christmas e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased two laptops for Christmas gifts. I hope my family love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service for my laptop but beret had to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get your three-year protection for any device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and professional team. Very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a have it with a PC purchase most of the time they have problems at least once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad protection plans, great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad very helful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're so happy to hear everything went well with getting your laptop up and running. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Safety security peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong super cheap the ultimate protection never worry again live life to the fullest drink coffee in the morning while working on your computer have no fear you're covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we've been able to do so much work on your devices and hope that you both love it! Please let us know if you need any help or have any further questions.

  • Rated 5 out of 5 stars

    I values Geek Squad performance on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now spill proof

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but once, knock on wood! Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brentlys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my grandson is doing everything on it and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to answer any of my questions. Love that they are always available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend