Customer Ratings & Reviews

Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

I haven’t used it yet but I’m sure it will come in handy

This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

Squad got computer set up and ready to use. Helpful and friendly.

reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

Explained in depth about the warranty and helped me not worry about future issues with device

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

It was good and they fixed my laptop and now work in really good and fast