Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11854 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,854 reviews
  • Rated 5 out of 5 stars

    Geek Squad 2yr Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Protection is a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection give you a piece of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives you a great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous experience with the GEEK SQAD and will use them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it comes in handy I'm sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad waited on mr quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your Electronics Here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the instructions to open the package and I didn't cut myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend