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Customer reviews

Rating 4.6 out of 5 stars with 11859 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 11,859 reviews
  • Rated 5 out of 5 stars

    Knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees. Very helpful with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they gave me no issues with giving me credit for a item that couldn't be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soddered ram!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort to Have Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product but it's a comfort to have it in case something goes wrong in the first couple years of ownership. Have used Geek Squad in the past and they've been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad get it and forget it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used the warranty, cracked screen. Didnt take very long to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some good qualities to it that you wont be able to find at other places and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always iffy about getting extra things but I love getting geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the warranty to any products I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV & Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture shown is distorted but items are well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTETION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek SQUAD Are There When You Need HELP The Help !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan to have of your student is rough with tech devoces

    I would recommend this to a friend