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Customer reviews

Rating 4.6 out of 5 stars with 11859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,859 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice support they fixed my xbox controller right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to help. I'd recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought our first ever laptop computer at Best Buy and we are very satisfied with knowing that our laptop will be covered for 1-year!!! Glad they offer this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm thankful it's there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix a issue that i struggled with on my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. But it was easy to set up and a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this when my child's computer broke. No problems at all when I needed to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan I am thrilled to be protected by such coverage and not have to worry about anything happing to the labtop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help when you need them. This is what millennals are good for! That all there good for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SQUADD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the geek squad always there for my needs and fixing my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

    I would recommend this to a friend