Customer Ratings & Reviews

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

Excellent customer service. We love the store we would shop there every day if given the choice.

Everything was okay. No complaints. I will always use Best Buy for m’y business.

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

Makes any future mistakes less stressful when I have this for protection

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

You can't put a price on peace of mind. I will forever purchase the protection.

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

Affordable protection plan! Geek squad always helps us fix things in a timely manner

My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

Works great, needed it for school. could be a little bit faster but overall a good purchase.

Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me