Customer Ratings & Reviews

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

Excellent service especially if it is a laptop and a teenager uses it

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

Geek squad so helpful and with all of my needs. Thanks

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

Geek squad coverage is great to have for peace of mind.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

the protection is good and it keeps it protected for a year so that’s good ;)

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

Great amount for good coverage overall great help if damaged

The Associate at the store talked me into it and it was a great idea.

Great Protection for a high but economical priced Gaming Laptop!!! Great investment.

My computer wasn’t turning on the day after I bought it and I was worried but they helped me figure out why it did that and I’ve never had any problems ever since. Great customer service

I did purchase extended warranty for 3 years. I bought this for a laptop. So far I have not needed it. Not sure at this time if it was worth the extra money. I will keep this updated as time goes on.

Always nice to have the easy of protection. Why wouldn’t you get it?

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

I got this laptop last year and so far no issues. It’s been working well. I’ve mostly use it for school (college). I sometimes watch CNN news or Hulu or Netflix. I’d recommend it. Hopefully, it continues to have no issues.

Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.