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Customer reviews

Rating 4.6 out of 5 stars with 11862 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 11,862 reviews
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love all Best Buy plans, they are effective and they always provide great service to us as customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what can happen to your laptop around kids. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super helpful if you are not tech savy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is great, especially the ADH plans. All accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased before and it comes in handy! Will never purchase technology without!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this helps reassure me that if something happens I can’t get my computer fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with choice in protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havnt Need to Use it Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used em yet but if you read the terms, you're in good hands!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having this it's the only reason why I buy from Best buy because of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two more years baby, you gotta love that! Make sure you always get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that they came up with a plan that covers everything you buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respect yourself protect yourself! Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lgar919

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel protected with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t pass it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

    I would recommend this to a friend