Customer Ratings & Reviews

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

The agent looked the damage and knew what was wrong with the laptop.

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

I'm excited to have this, especially for those of us that are computer illiterature

Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

Goooooooooooooddddddddddd#dddddddddddddddddddddddf

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices