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Customer reviews

Rating 4.6 out of 5 stars with 11863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 11,863 reviews
  • Rated 5 out of 5 stars

    TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my wife. My wife enjoys how well it works. Would recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a backup in case I run into issues with our new laptop… I did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Plan Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us at our lowest :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix my tablet after an accident. Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slam dunk. No reason not to get the protection to get issues taken care of in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply perfecto to school's son... is practice and high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good at protecting my devices at all times so I think they are a very respectable service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely need it....... if past perfomance repeats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person that is not technically savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I needed them, they solved my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best squad. When I have a problem they fix it, and explains you the problem.

    I would recommend this to a friend