Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11865 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 11,865 reviews
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad have saved my life way to many times love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that no matter what the issue i am protected. Good experience with geek squad when ever i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance that paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can trust service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting protection for your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues as yet to use my protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopeful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely need it....... if past perfomance repeats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad other than dealing with GS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects in case of accidents and damage, great if you use product on the go often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device i been twlling pwoplw about it ao they can go purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan experience has always been good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan experience has always been good. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont buy extended warranties. But this was a good price and gives peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good with speed overall a great laptop

    I would recommend this to a friend