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Customer reviews

Rating 4.6 out of 5 stars with 11870 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,870 reviews
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great whenever I need it. Great investment whenever purchasing new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a Service worth Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet,I just got it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS FOR MY SON'S CHROMEBOOK FOR CHRISTMAS ALREADY USING IT BC HE CRACED THE SCREEN. HE SAID IT HE DIDN'T BUT WHO DID UGU! ALWAYS BUY TH PROTECTON PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!! I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have. I have kids and this is very necessary as I am the clumsy one lmao!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used this service yet but it offers a good peace of mind. Just the ability to have the battery replaced after 3 years will most likely make this worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP Quality Srvice with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is TOPS in securing peace of mind with professionslism expertise and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gel Squad set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you getting the geek squad protection. I get it on everything I buy from best buy. They have one of the best protection plans, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to have a warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never wanna buy some of that or warranty because if so, you pay more overtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year for local support and accidental damage is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay protection 3 years is gudder Hope I don’t need it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that the items I purchase at Best Buy are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew if I got it, nothing would happen but if I didn’t, the computer would explode.. So I got it, and everything is all gravy.. I don’t even have to worry AT ALL..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually works but it’s too expensive to activate another one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan always comes in handy when you need it the most. Anytime I buy anything expensive I always make sure to get a protection plan just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.

    I would recommend this to a friend