Customer Ratings & Reviews

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

The protection plan and Geek Squad access is a necessity for any high cost product. Geeks are honest and will let you know if an item can be repaired or should be replaced.

The best protection plan. It is just to confirm it was awesome.

Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.

Amazing Laptop And Reliable Service For Basic Needs!

Haven't needed to use it yet. Only called in once to see about a price match on the laptop which they took care of right away. Only problem I've had is when you call in your on hold forever before you finally get to talk with someone.

I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

We currently purchased a Lap-top at best buy and are very happy with it, And let me tell you I bought a one year Geek Squad plan for it and i have peace of mind for a small price

Staff were friendly and helpful. They helped us get a laptop for my son.

They were professional and attentive. They followed up with me and answered all my questions.

If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.

So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

Good protection plan. This plan is affordable and a good value for the money.

So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.