Customer Ratings & Reviews

So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.

Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

It is better to have it and not use it, than to need it and not have it

It's exactly what warranty I wanted and didn't bother looking at any others.

gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

Peace of mind for running a business on a single laptop.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

Big believer in you get what you pay for. Always worth having extra protection should something so wrong.

Definitely exactly what I need because I have kids

We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.

Geek Squad has always had the answers for my questions. Service usually very quick.

The best warranty for your purchase. They will respond.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

Get the plan. If you need it, they’re there for you. Good service

They are helpful and very easy to work with. The warranty has major benefits.

Excellent for my kids. They love working in this computer. Really Soft and comfortable.

Geek squad has been there every time i call to help me get through a technical issue