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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11746 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,746 reviews
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this would be such a significant purchase but boy did it save me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were so helpful and professional. Would definitely use service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad i made the investment. 7 months i needed to replace my cord. i got it in about a week at no additional charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too much price for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe is too much price for the something to get garanty cover part of the repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I shop Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use yet, but security of having it is good. Pretty inexpensive compared to other plans at other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this w/ our daughter laptop purchase. The way she is with electronics this was a must. Geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evesdropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1-Year Accidental Geed Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful I love how easy they make anything and everything

    I would recommend this to a friend