Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11873 reviews
(11,873 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Used it one time. glad I had it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job with the repair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is great! I've had to use it once and they really stand behind their service. Will continue adding this to my purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
work is quality and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Support and Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coverage is invaluable if it's a portable item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 1-Year Accidental Geed Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are extremely nice and professional they answered all my questions.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Luvvliv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Resolved my charger issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service offered by the geek squad representative, though helpline service can be improved
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is a warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.True to its title, this is a three-year warranty. Having this is essential to high-value items.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad computer coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the effort that Geek Squad/ Best Buy provide at request.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
PC help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help with a computer issue I was having with my PC
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fine customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend



