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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 11,875 reviews
  • Rated 5 out of 5 stars

    Amazing help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent job at helping me with this there an excellent service and know what they're doing I recommend them to everyone and anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Damage Replacement, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Year accidental damage replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good always there to help you. I like this additional service just in case something goes wrong with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the user is a 13 year old girl who has broken every phone she has ever had. I wanted to make sure this was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad so much I use them whenever in need to get something fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me over the phone to get back in to my sons laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have an never need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the protection pricing plans offered. I truly have never had to use it but once. I have however needed it and forgot to purchase it and that sucked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good plain in which i purchased to protected the item in which i purchased in case something happened to the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this computer but they've worked well before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection if youre clumsy like me!! Also ive noticed my things usuallt start acting funny after two years so(: a great option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is good but I didn't realize that purchasing it I was still having to pay if I had to have a house visit. So at that point I probably would not have purchased it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and add to cart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will recommend the best parts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the problems with downloading and adding apps to your phone, computer or tablets, I highly recommend everyone get this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to used this service yet. I bought it when i bought the chrome computer for the kids. I hope to use it before it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year and actually had to use it in 2021. It was a no hassled, no problem fix for Best Buy to help me fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is a must for all. They can help with any electronic devices you have.

    I would recommend this to a friend