Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 11,875 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but have heard great things about Geek Squad service. They have a great reputation locally Hopefully will never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've never used this support on the product I purchased yet, I've used Geek Squad for support on many other items and it's well worth to have this support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made relative to computers and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have no matter if you have children or not something always happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE NEVER THE STORE W/O IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is definitely worth the money to have piece of mind on equipment used for remote work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my appliances and they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat having protection for a year. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course we love Geek Squad and they're gonna protect my computer against anything and everything and hes not even spill something love love love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'a reasuring to know you have help in case your devices break down or you need to install something that you don't feel comfortable installing on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Good Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help, are patient and solve your problem!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this protection but thankfully did not use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection, but thankfully did not get to use it. I have peace of mind thinking that if anything happens, I have geek squad to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

    I would recommend this to a friend