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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,875 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh, the service was fantastic and the service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lgar919

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ape computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service provided by great team of professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Ready!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Teenager+Laptop+Protection Plan = wallet saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coverage and gets the work done very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was quick and convenient for me. The staff was nice and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before it is always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sure helped me out !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good support and peace of mind. Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, and haven’t had to use it yet. But always a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

    I would recommend this to a friend