Customer Ratings & Reviews

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

You are a fool if you buy any electronic without any protection.

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

Excellent customer service. This is my new go-to location.

They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

Quick response and ease of use. The service provided is always quick.

Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

Great service and weas helped with everything I needed help with

If you on this laptop this geek squad service is really worth it they are the best at what they do so you never have to worry about your laptop

always a good idea to buy geek squad protection would recommend

I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

Never had to use geek squad warranty but am always sure to purchase. I have small children so I like to be prepared for accidents.