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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,875 reviews
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to know that I am protected from anything that may happen and have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop lenevo 15.6 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that the screen was big and it was a touchscreen also so that was cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good idea to buy geek squad protection would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with my wife's new lap top. Glad to have the coverage in case something unexpected happens to her device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my laptop up so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I have Geek Squad on everything that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online customer service geek squad was great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have for the extra added protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't need but glad its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have and gives me a sense of added security and protection on my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, reliable and safe thing It is good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up geek squad ( Roosevelt location in Chic)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to anyone who have kids or anyone who drink by their cpu. Anything could happen and geek squad can come save the day .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice to have in case you ever need anything done on your computer or products. I havent had to use them this time around but I have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend