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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,875 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps. Dont forget to add it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day. Twice! More than payed for itself over 2 fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but total tech is a better value. I have the total tech and have used it several times to clean up several computer’s for remote learning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLY PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply peace of mind - bought it when I bought my new laptop and have never regretted it - LOVE MY GEEKS !!!!! they are always there for me !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a saver for a purchase. They are there if there is a problem. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice coverage plan for a nice price. Especially when you have a cat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties make sense for our business and we have had several occasions to use them. Overall, the Geek Squad has been a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but i’m sure the warrantee will work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection that I hope I do not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy the great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help, once I walked into the store I was approached immediately and I was given the best help. Gave me the best deal for the price. All with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team Geek Squad for Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support of Geek squad is excellent, when the laptop is broke they fix it inmediatelly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with windows 11 not downloading correctly leaving wifi missing

    I would recommend this to a friend