Customer Ratings & Reviews

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

I got such a good deal I wanted to keep it protected. Everything has gone fine, but I like the peace of mind knowing that if anything happens I am covered.

Great service offering peace of mind that if anything happens to my laptop it is covered

They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.

There is not an electronic I would not entrust to geek squad

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Great for small spaces, material are stronger that I thought

Great customer care and friendly, will definitely recommend to my friends

Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.

I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.