Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11883 reviews
(11,883 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always worth the extra on high end purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having accidental insurance on expensive items that are going to be handled all the time is a must. No issues with returns and or repairs. Fast, efficient and get you back going very quick
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Brings peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowing our purchases are backed by this protection plan brings so much peace of mind. Highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing people to work on your items dont cost you anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!
Rated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection. I got it for my laptop. I always try to get it if I can afford it. They really take care if you. If your product breaks they replace it for a new one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek gang
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going on my way to get the boys and then I'm going to get
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad protection is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVEN'T USED IT YET. FROM PAST EXPERIENCE THE 2 YEAR ACCIDENTAL GEEK SQUAD PROTECTION IS A GOOD THING TO HAVE
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made it easy to purchase but I have not had need to use it yet,
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection Lit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protected my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item..................................................
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Its geek squad, what do u expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are fine, they help in a pinch and are rather knowledgeable. Some are better then others
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad--Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got open box computer & was in amazing condition. Came in within less than 2 days.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know they’re work well. Always helpful and I have used them every other month for answers to my laptops
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!