Customer Ratings & Reviews

Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.

I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.

For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.

I purchased the geek squad warranty on my computer for piece of mind.

Highly recommend! Repairs have been covered, and fixed quickly

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they

I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

Buying protection of products is something I only do with best BUY. go for it

Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.

Have not had to use. Simple purchase, a little too costly in my opinion.

Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

Have t needed to use this service yet but it’s great knowing it’s available when I need to.

I played on it every week and surfed the internet for stuff

Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

Great service and access product was acceptable and workable

Never needed it but i like the option because fate is cruel

purchased this with my new HP. The added level of comfort having the Geek squad on call is great