Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,883 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection!! I try to have this support on hand. Very knowledge and friendly professionals.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Jaime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it for minor issue, excellent respond and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the quality of my purchase was great, I have positive experience with the warranty coverage and did not think twice about securing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to add for repair coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service when needed and have used in many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for protection. Already used it once. Always recommend getting coverage on new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go Wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invested in the 2 year plan. Was a bit expensive but for some piece of mind, why not. All stored in best buy and was told receipt was not necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL COMPANY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD THEY ALWAYS KNOW HOW TO FIX MY DEVICES. THANK GOD FOR THE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already come in handy esp when the kids are handling their chromebook. Ease of setting up an appointment and the squad does a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad failed to fix my keyboard, its ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member ID 2967234139

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the Accidental Protection plans for all our devices, phones, laptops, DVD players. Would never go without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most helpful and informative.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best. The service is unbeatable. Great customer service and they really know their stuff. Having the service plan makes it easier to get the problem solved/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    firefly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and fixed my printer as it some how got offline they did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty on the market I can personally vouch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty on the market I can personally vouch due to the fact. It saved me from buying new ones and covered everything no deductibles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and felt the 2 year accidental Geek Squad protection would be an extra needed purchase for the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues with Geek Squad. I appreciate the caring and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected My Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan on laptops especially with internal batteries. It has saved me tons through the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keep getting my questions answered and avoid serious issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet for the product I bought it for, but have had it in the past. Just a peace of mind like a warranty on a new car.

    I would recommend this to a friend