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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 11,883 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your product against accidental damage or failure. Easy to use and redeem for a replacement or for it to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet however, we have used the Geek Squad in the past on previous computers and they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t buy a device without it! Has saved tons of money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred the data from my old computer to the new one. This made it easy for me to begin using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad very attentive workers very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great job thank you queen squad very friendly attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it its everything i expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, fast love the touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad - always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is peace of mind. I know if anything goes wrong with my purchase the Geek Squad will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when needed. Electronic can fail, and if they do you get replacement of fixed. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I keep coming back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the reason i buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing! Hey do such a good job I never have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Let’s see how my warranty goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad total protection gives me peace of mind on my large purchases would highly recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are So helpful. Always get what I need from the team.

    I would recommend this to a friend