Customer Ratings & Reviews

Bought for daughter computer for school figured would be worth the money

Hey the Geek squad protection is really good. I got three years for $75 and it broke twice. Usually when I fix these issues it costs $100.

geek squad has helped us for years on various products and I have NEVER had a bad experience. fast, friendly, and professional in every aspect. i definitely recommend them

Always good to have extra protection on any small appliance

Haven't used it yet but I know it'll come in handy! Customer service at Best buy is always excellent.

Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

Piece of mind for my new laptop, a good investment just in case!

Super helpful for a terrible prior Geek Squad experience in which my computer came back to me broken. The rep that helped me ended up convincing me to get protection on my new laptop and was super helpful throughout it all.

Great item.mmmmmkkkkkiiiiiuyy66665555555556y666666666666777777777777777

The agents are fantastic. Really helped me when i needed them most.

Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.

Fantastic job and well deserved payment for my device. Thanks.

It's worth the extra money just in case you accidentally spilled something on it

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

So far so good. I had to have computer repaired and was done at no cost to me. Also-they sent me a new cord for free.

They replaced the computer after it failed in 6 weeks. That took a week (during which my daughter had no school computer). Then when checking out with the new computer I was asked if I wanted a repair plan. I responded that I had already paid for a four year repair plan. I was told that once a repair or replacement occurs the four year plan has been used and needs to be purchased again. So, buyer beware. A four year plan is only good till your computer breaks (even if it is the day after purchase), after which it is null and void.

Geek Squad always helpful, 24/7. Love they can remote in and did issues.

We encourage a warranty incase any accidents happen. You never know if you will need it and we are thankful we got this!

Nice Lenovo laptop with a touch screen and paid 2-year accidental Geek Squad Protection, my daughter is enjoying the features. And she said I should give the product 4 stars in the review. The free digital Trendmicro internet security that came with the laptop has not been installed up till now. I called Bestbuy and they referred me to the Trendmicro Geeksquad team and yet no solution from their instruction. They initially told me that they would prefer to come to my home to fix it, which would come with additional pay, so opted out. I want to say that this accompanied digital internet security is not free as Best Buy claimed if not let them install it for me rather than deceiving me.