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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 11,883 reviews
  • Rated 5 out of 5 stars

    Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FlamondH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for those accidental issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for those accidental issues That may run across when is a good peace of mind to have it is like having Money in the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saving it for the future in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided exceptional service when attempting to repair and finally replacing my MSI gaming computer. Very professional and customer focused throughout process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would never buy a laptop without protection. Hoping not to use it, but if I have to it will be worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad responded to my questions very profess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to call Geek squad once by phone when dealing with a tv/sound system hookup issue. They answered my questions and I was off and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind - Hight Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that it's great to have this peace of mind! Excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance qith electronics. It will always come in handy. As well as installations for stereos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought 2 computers to get looked at and repaired. With out this service it would have cost a lot. Very happy I got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to have Geek Squad for anything, but glad I took the service none the less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is so worth having that piece of mind .knowing if anything goes wrong they are right there to,fix it

    I would recommend this to a friend