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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 11,884 reviews
  • Rated 5 out of 5 stars

    Best Buy Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually get the Geek Squad but decided to do so for a new computer. I have to say the piece of mind makes this a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems like a great service plan warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet but from what I've read to the help ive gotten over the phone, seems like a great choice! Prices are also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a computer 5 months ago & it had several problems & couldn't be fixed. Refunded me with gift cards to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my computer screen and couldn't access any of my information and they helped retrieve my information and repaired my screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this service yet, but the peace of mind it provides is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy warranties. There are no hidden fine lines and they commit to what they say. Awesome store to shop at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient, friendly protection for novice user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of warrenty especially for bestbuy they always deliver. With no hesitation always get their warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had a problem with my computers Geek Squad has always been there for me. I highly recommend Geek Squad protection for all computers and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    call in was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to call in and speak to someone and the service was really great. they were very fast and very polite just all around great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you always need protection on your electronics, don't be an idiot to say I don't need it b/c it helped to replace my laptop motherboard and another component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service posn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this plan. Quick response and knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2139 Leo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, it was nice to be able to purchase it, This was for a high end laptop, so I felt it was worth it to have a little insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband always gets this because son is clumsy. Son has a habit of being clumsy everytime he has something expensive in his hands.

    I would recommend this to a friend