Customer Ratings & Reviews

I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

Perfect for my local tech support if anything goes wrong with my computer I know I can go to any Best Buy and get my computer fixed. So happy they offer this service.

The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

love everything about this!!!!! every thing is super easy to handle and work with and so helpful

Great deal for 3 year accidental Geek Squad Protection. A better value overall than one or two year plans to give you reassurance on the product that you purchased.

it pays to purchase the extra warranty on anything you buy!

3 year accidental geek squad protection, you need it kids

Geek squad service is definitely with getting! We purchase it with everything we buy.

Great plan. Everyone who has a child at home should get it.

I bought my computer there and i loved it, the people that work there are awesome They are helpful and always fix my computer.

Wife loves it, easy for her to use, In our opinion well worth it

Anytime I purchase items from best buy I always put Geek Squad support on it. Simple warranty for high-value items

I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!