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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 11,884 reviews
  • Rated 5 out of 5 stars

    Do helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They know mostly every problem your device could have and they know how to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV’s and showed me how to work them. Didn’t use it at all after that though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your investment from any possible outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highy reccomended for anyone who may need help with computer or smart phone issues use with many electronic products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get provided great service when I visit my Coral Springs best Buy for any service need it. I love this store and the wmployees too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense for touch screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my pc all set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when you get a computer. The Geek Squad gets everything set up so I’m safe surfing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong buying Geek Squad protection. No one plans on accidents so this is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always get. They are good about helping you through problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but 1 year !?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief purchasing the warranty especially when having to purchase another labtop they gave me store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, bought it for my sister in-law, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this 2 year protection plan just in case if an accident like spilling liquids on the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage sometimes worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t get coverage but Best Buy has been great about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend