Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11884 reviews
(11,884 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service I love totally recommend them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you get a warranty,. you be send it off. no telling when you will get it back. Greek squad you take it in, and they will contact you when it's ready.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet, but in the past I have had nothing but positive feedback from them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excited to hopefully not need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping to not have to use this but hey it’s for my 10 y/o laptop who am I kidding I’ll probably need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's warranty plans are always a great value!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Full Service, don't take your chances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this yet but it just makes it nice to know I have the option to use it if I need to.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product just rating for the points! And filling this out
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a go to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful since my child dropped it on the floor
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job the geek squad is always there to help y
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me get going on my computer and set it up for me the geek squad is great I have a few friends and family use them a lot.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this for my family and friends,the service is good
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed Outlook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed Outlook which enables me to view all of my email accounts without have to toggle back & forth in Gmail.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good the service! Works how you expect it to.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend



