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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 11,884 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I love totally recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get a warranty,. you be send it off. no telling when you will get it back. Greek squad you take it in, and they will contact you when it's ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but in the past I have had nothing but positive feedback from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to hopefully not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not have to use this but hey it’s for my 10 y/o laptop who am I kidding I’ll probably need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty plans are always a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service, don't take your chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but it just makes it nice to know I have the option to use it if I need to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product just rating for the points! And filling this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful since my child dropped it on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job the geek squad is always there to help y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get going on my computer and set it up for me the geek squad is great I have a few friends and family use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for my family and friends,the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed Outlook which enables me to view all of my email accounts without have to toggle back & forth in Gmail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good the service! Works how you expect it to.

    I would recommend this to a friend