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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 11,884 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to fix my laptop please cause I dropped it in it crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the guys I’ve deal with from GS have been super helpful and nice. Nothing better than knowing that there is always someone available and willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad, they are the only people I trust with my computer. My local repair shop doesn’t even compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this a few times for accidental damage and support was great. Fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the Geek Squad since purchasing my computer but from past experience they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service my computer. Call when finish .service was good.didn’t have to wait in that long line. Took me right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessacery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything at Best Buy TVs computers printers stereo systems get this protection it will save you from putting out hundreds of dollars in the end .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help when needed and was efficient and quick. I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good plan just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant rate it bad because if we needed it, it was offered but we never used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had damage his Chromebook and it needed repair. Because of the Geek Squad I did not have to pay out of pocket for any repairs. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to enroll, price effective strong recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting it! You will never regret getting it but you might always regret not getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are the very best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

    I would recommend this to a friend