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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 11,884 reviews
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always shows up on time and answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service,guys keep up the good work thanks for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for cheap built laptops. We hope to not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an expensive computer and especially the main user is my son definitely needs a protection, if car needs protection expensive computers need it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice to protect your gadgets, now the warranty is not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance if anything spills on my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't have any liquids by my computer. I wanted to cover all my aspects of my equipment ( Laptop )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke my computer screen and was sent off to them. don’t like how long it takes to fix it but it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff were fast and friendly my computers were way before they promised. Easy pick up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my different products we’re not performing well in the manufactures did not wanna respond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good for me at this time since I am using less than a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect was precious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely turns lemons to lemonade. Got it for my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase major electronics without a warranty. Best Buy honors theirs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad Needed for High End Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Geek Squad for insurance. If invest in a good computer, you cannot afford not to have Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase with everything I buy at Best Buy. They have helped me out so much. It's totally worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying a warranty hope i don't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan and covers more than you think it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have great customer service, they exchanged my computer smooth for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Pricing is decent for laptops and coverage is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife made me get the warranty. Haven’t needed to use it yet but time will tell.

    I would recommend this to a friend