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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 11,888 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection plan on my computer that I bought with best buy its good like a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and help me solve my needs, explaining everything and offered good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a great thing to have if you have such a crazy household like me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems so far even thought my service expired last month. Might keep it or look for a desktop. But all in all great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from previous products that it's a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always have the geek squad protection and have never had any problems with it. The agents have been real helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Here we go again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy another insurance for the one they replace since its a one time use only... They won't tell you that till you'll need a replacement ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is phenomenal service...it helps answer any questions that you have and everyone is friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t like your sppt system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was good and did everything right the first time and were polite

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Accidents happen. Glad I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better deal than at other stores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are generally better deals than at other stores: cost less, and you just have to bring it to the nearest BestBuy store to get your refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan to have just in case something goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad re-worked my Work PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for repairing my Work PC. My partner ask to add these fonts onto my PC and the fully corrupted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need it easy to work with the team on issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three year warranty that covers all accidental damages. I don’t know why someone wouldn’t buy this. I absolutely buy it on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good service and they did what they needed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Geek Squad on any device you get from Best Buy. They have always been great with any problems I have had with any purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad accidental squad protection. So many unknowns in our daily lives! gotta have this

    I would recommend this to a friend