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Customer reviews

Rating 4.6 out of 5 stars with 11891 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 11,891 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my laptop knowing that I have protection with it. I leave my home without any worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty, no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad warranty a couple of times. No hassle to repair or replace items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection with my gf’s laptop. Very convenient if any incidents happen or service is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if they can’t fix it they will replace it great coverage for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we purchased this. We have not had to use it but I have talked to them about other issues (previous computer) and they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad is great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent added everything i need and asked if i needed any help with anything else or did i have a question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a geek squad warranty to back up the one that comes with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad service so good, if you buy expensive items, should be purchase protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to no that if something happened I don’t have to pay. Been there before and didn’t have this package and it cost me another laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's a no-brainer to get their warranties. They have the best warranty on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always accessible,and technical support is excellent. I wouldnot trade it for the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best thing Best Buy offers, is Warranty Plan Prices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best thing Best Buy offers, is Warranty Plan Prices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great service to cover your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative really helped out regarding the service they offered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Harland. Thanks for your kind words! We're glad we could help out and make the situation a little easier. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Very happy with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad for many different issues over the years and have been very happy with results. They are friendly and take time to listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ran over this with my truck and they said yup we can repair it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your cpu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must to protect your laptop and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allowed me to get a replacement laptop when mine was damaged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sincerely happy I purchased this item, it will come in handy and the Geek Squad at Bestbuys is the best

    I would recommend this to a friend