Customer Ratings & Reviews

My phn broke few days before the protection expired. They worked with me n gt me my new phn.

Always get the GS protection on electronics you don't want to pay to replace.

Haven’t used it yet . Hopefully it’s good. Salesman was great no pressure and explained it very well

I always get the accident protection on expensive items. It is worth the peace of mind for me.

Girl was cute and talked me into it, hopefully won’t need it but I guess I have it just in case

This is must with any electronic purchase!!!!!!!!!!

Great agents and service for the money. They are knowledgeable about m9st anything.

It’s always good to get an extended warranty in case cause usually u will start having problems after 1 year

Got this for my daughters laptop for college and we haven't had to use it yet. Worked great for my son's laptop he is using in college.

The warranty is always worth it!! My daughter had an accident with my last chrome book and I am so happy that I purchased the warranty.

One less thing to worry about while on a trip. If it got damaged or broken while traveling we were all set.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Nice computer frome chromebook! Very operational..

I bought this as protection for my new laptop. I hope I don't need it, but it will come in handy if I do.

I appreciate this because just in case my baby brother gets his hands on my laptop I know it’s protected!!

I think it’s always a good idea to get the warranty especially if you’re clumsy like me

Always get the extra protection for my products, especially the higher end, more costly items. Geek Squad has always done great for us.

I honestly don’t even remember what this plan was for. I’m just reviewing for the points

Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

Geek Squad protection is a must for all of my technology! You cannot go wrong with having this!