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Customer reviews

Rating 4.6 out of 5 stars with 11892 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 11,892 reviews
  • Rated 5 out of 5 stars

    I always buy Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plans, they are well worth it and great service when an issue happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time we have used it we have been successful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's laptop was repaired efficiently and without additional cost

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the repair on your daughter's laptop went well! If you have any questions or concerns, feel free to reach out.

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks nice. Touch screen is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the protection plan, in case I need it for an unforeseen accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan makes me feel at ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need than need it and not have it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty protection and when I need to take or call for repair, they are very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, worth the money, having assistance anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of Geek Squad and feel better about knowing I have support if something goes awry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but I'm glad to know it's there if something decides to go haywire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my experience with the first computer I purchased they helped me right away and replaced my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend that everyone buy this for there produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that everyone purchase a plan when they purchase a laptop or phone as it always helped me out .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they offer it, always better for peace of mind to get the coverage. Even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is great for games and for reading emails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warrenty from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Mom's computer, to keep it safe and secure. Great price point for such security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this, thank goodness. I do know that if I eventually need the geek squad protection, they will take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how best buy has geek squad not just apple care and it has it for an amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great at replacing your computer when it needs fixed. Always satisfied

    I would recommend this to a friend