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Customer reviews

Rating 4.6 out of 5 stars with 11894 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 11,892 reviews
  • Rated 5 out of 5 stars

    GeekSquad - worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is a best protection service from BestBuy. Go for it and relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that I can buy a laptop and also buy a warranty that covers my computer entirely. If it can't be fixed, it is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can never go wrong when getting the extra care on a laptop if you take it on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty and good service for when you have a big damage to your laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty and good service for when you have a big damage to your laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to cover laptop from any type of damage if would ever have to use it will help out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Always. Youll regret not having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very helpful definitely worth it if anything ever happens to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We actually had to use us and it worked replaced o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually had to use us and it worked replaced our keyboard at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairing my son's laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I'm waiting on the repair and return of his laptop but I quite sure it will be done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to help me decide on a big purchase. If I know I have this then I'm good. Buy the safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will be used by an associate at work. A protection purchase is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three year plan for a reasonable price gives me piece of mind for my lab top purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little expensive but it's worth it because you never know what's going to happen .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. All my questions was answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection it has helped so much. They don’t give you the run around they take care of you nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to purchase with alk your new electronics for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel with your laptop this will pay for itself the first time you drop it. Not to mention the online and in person support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for anyone even the tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy for this purchase I have the geek squad at my disposal. They have been a great help in getting my laptop up and running.

    I would recommend this to a friend