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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 11,901 reviews
  • Rated 5 out of 5 stars

    Tech support is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and capable techs. They do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me setup my Acer Nitro 5 gaming laptop because I’m computer illiterate lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at it’s best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plans. I purchase it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is like nothing they take care of Everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a definite must. Items are easy to take in to Best Buy and you receive notifications as item is being repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used hopefully don’t have to but if I do then I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy!! The guy that helped me at the Summerlin, NV location was phenomenal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy I had this after my puppy knocked down my laptop from my desk and damaged it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and terrific service!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad set it up in the store and to come to the house and finish setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S ALWAYS BEST TO GET A WARRANTY. ESPECIALLY ON ANY DEVICES FOR YOUNG CHILDREN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best use of money for the peace of mind to insure your electronic components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection because I am ignorant of how to fix my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, fast and easy! God bless you! The computer is better now Thankyou very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always important to protect your expensive devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to take computer tower and new laptop in to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made an appointment to take our new laptop and tower in for Geek squad to do the set up. When I received a call that it was ready I asked the gentleman on the phone if we would be instructed on how to use it when we picked it up. When my wife arrived she was told that due to Covid they would not be able to help her. But the service was at no charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with extra protection for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use it but we are glad we bought it because I’m sure it’ll get used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my thing insured by best buy and the geek squad team are nogliable about your problems .

    I would recommend this to a friend