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Customer reviews

Rating 4.6 out of 5 stars with 11903 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 11,903 reviews
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Geek Squad for any product you buy from Best Buy. Great piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Can’t wait to use, but hopefully I won’t need to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GeekSquad and I know I’ll be in good hands when I do. I just hope I won’t NEED to. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Perfect for my son (age 7)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Protection proved to be a good value in the past, so we did it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Geek Squad coverage for extended warranty on recently purchased laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 1 yr geek service, for added protection or issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for 18 year old going off to college - 1 yr geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the purchase. Great deal and it was something I wanted anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it you never know what can happen and they cover anything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 year protection plan after we purchased a laptop for our daughter. Geek Squad has never let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know if damaged it will be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great product, the worry of something happening to the item isn't there when you know you are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any electronics . Not bad if anything breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my mom when her tv broke after 3 years, this coverage is helpful when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this in a computer. Paid for itself when we had an issue and needed a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I think with all my electronics. I am using it for my updates on my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance for all my equipment, geek squad is amazing and always helping me. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is great to have, the geek squad is very helpful and gets ya fixed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase since I bought my daughter a laptop. Never know what might happen.

    I would recommend this to a friend