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Customer reviews

Rating 4.6 out of 5 stars with 11905 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 11,905 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service I recommend it with any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are like extended family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most tech savvy so the Geek Squad has been invaluable over a number of years with great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection its a must have. I skates purchase it but rarely use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, hope I don't. But it's nice to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come with deal great for your electronics highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like having a cloud backup, there when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection and peace of mind is well worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My darling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my girlfriend uses one time and was very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great helpers. The best professional technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to use it yet but a comfort knowing it's available!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    average service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service for protection, but long wait time for certain items. some don’t know what knowledge they need for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad, wouldn't buy anything without the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with my technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the way to go for protecting your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop screen went out after a few weeks. Glad I had the warranty for the easy fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD WARANTY..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have a waranty..i think this is a good idea to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection = Insurance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know when things go south, you're covered

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for submitting your review. We're happy to be here for you in case anything goes wrong! We hope it doesn't but we've got the peace of mind just in case.

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but from my past experiences, Best Buy comes through every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't be without it - always there when needed with what is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still yet to use it but the peace of mind is great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service always. Never had an issue with their service.

    I would recommend this to a friend