Customer Ratings & Reviews

A must have in case something happens to your item

Great to have in case of an accident. Purchased this for my son's Chromebook.

This was a no-brainer for an expensive laptop. We were surprised at how little it cost.

Best protection that you can buy never buy anything without it.

Bought this for my wife computer, no complains yet.

With Geek Squad no need to worry about about accidental damage.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Always get the protection plan. Its inexpensive and totally worth it!

The protection plan is very useful. I recommend adding it in with your purchase.

Have not had to use the warranty. When setting the computer, the squad was helpful.

It is worth it, I have it for my businesses computers for the first year always.

Had problems replacing stolen merchandise. Had to purchase open box, so far so good. Computer works wonderful to this date

This is beneficial when buying any electronic because you never know what could go wrong?

3 - Year Accidental Geek Squad Protection helps a lot.

Ever time I had something to stop working or break down from ever day use.i had no problems with return it and getting it replaced.

Exactly what they said about the services, will definitely recommending to everyone that needs the best service

Knowing you have extra protection allows you to enjoy all of your products more freely

I always make sure to get their support as it helps at times of need and not worry what to do next and bear additional costs.

always purchase. gives you great peace of mind. would tell a friend

Seems a little expensive, but well worth it if you ever need help, which I have on occasion in the past.