Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11908 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 11,908 reviews
  • Rated 5 out of 5 stars

    Extra Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, due to the quality of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without buying a warranty a needed item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support from this people is a game changer is a must have service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase anytime i get something i plan to keep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for laptop that i wanted to protect for a year from travel accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whenever i have a problem, i just call the geek squad andmostly they can fix it over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willing to HELP YOU

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I used geek squad and get results. All questions answered, yes even the silly ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Bonus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase! Added Bonus. I guess if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I appreciate the help when needed this was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are amazing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the absolute best. Very informative and quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy a PC from Best Buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For my piece of mind laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great for my device protection get it for 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to take advantage of this warranty before. The process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent always get the geek service. Safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Good Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a good idea. Don’t hesitate for that peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive for a $600 with tax laptop but worth it in the long run especially on open box item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have when you are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always a great option for help needed with setup etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of Geek Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad Service. My TV was connected to all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad warranty before that’s why I purchased again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this type of investment, you need the insurance to sleep well

    I would recommend this to a friend