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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11909 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 11,909 reviews
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they replace or give you can exchange if you buy this warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the help I need when I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always so helpful with laptop, printer or any other technical questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comforting to know the computer is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service Good service Good service !!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Good service Good service !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have since i have children a warranty is important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all have accidents and it is nice to know that you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year accidental protection gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but better to be safe than sorry, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has saved me several times.A great idea to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t often get GS protection but did this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind having this protection. Price seemed fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid service to have no doubt. Can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very helpful in connecting the printer to my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case! You never know what could happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't get caught

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have protection any which way you can. Don't go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendan is excellent! He helped me out with my broken laptop and recovered my pictures. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad Protection is always beneficial. Great support and attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended geek squad coverage in case anything happens to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year protection plan for my mom laptop. I hope I don't need it but its there for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying her laptop so glad she likes it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Option for Fixing a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is okay. They attempt to fix the problem and if they cannot after three tries, then they offer to replace the laptop with the exact same or one of equal value. It is possible that they will have to send the laptop off to be fixed if they cannot fix it in the store.

    I would recommend this to a friend